FAQs
Frequently Asked Questions
Do you sell wholesale and retail?
Yes. We supply products to both wholesale and retail customers. Wholesale orders may require minimum quantities.
Are your products genuine?
Yes. All products sold on our website are 100 percent genuine and sourced from trusted suppliers.
What payment methods do you accept?
We accept debit and credit cards, UK bank transfer, and other payment methods shown at checkout.
Do prices include VAT?
Prices are shown exclusive of VAT unless stated otherwise. VAT will be added at checkout where applicable.
Is there a minimum order for wholesale?
Yes. Minimum order quantities apply to wholesale purchases. Details are available on product pages or upon request.
How long does delivery take?
UK delivery usually takes 3 to 7 working days after dispatch. Delivery times may vary based on location and courier service.
Are wholesale orders refundable?
Wholesale orders are subject to different return conditions. Please review our refund policy or contact support before placing a wholesale order.
Do you ship internationally?
Yes. International shipping is available. Delivery times and charges depend on the destination and customs clearance.